United States
India
6 August 2024
Excellent opportunity to drive Innovation, efficiency and lead large scale migration projects as a ServiceNow Project Manager. You would be responsible for the ServiceNow implementation projects within the organization.
Mandatory Skill(s)
- Degree in Computer Science, Information Technology or equivalent;
- Has 8+ years of experience in Project Management / Program Management in multinational companies;
- More than 5+ Experience in managing ServiceNow implementation projects;
- Experience in governance of ITIL processes namely Change/Problem Management, ITIL certified;
- Possess excellent leadership, project management and presentation skills;
- Problem-solving and decision-making abilities;
- Ability to work under pressure and adapt to changing priorities;
- Detailed oriented and able to multi-task;
- Excellent verbal and written communication skills
Desirable Skill(s)
- PMP or Scrum Certified.
Responsibilities
- Involved in implementation of ServiceNow ITSM features and modules as per company's requirements;
- Suggest additional modules/features that will be required to meet requirements from ServiceNow users/departments;
- Responsible for providing bi-weekly updates to the Company on enhancements, issues and resolution matters;
- Involved in project tracking to ensure enhancement timelines are met;
- Liaise with Functional Developers to handle any changes to project scope;
- Provide administrative support on IT Service delivery and management related matters;
- Support and maintenance of the IT Service Management tool;
- Plan, test and deployment enhancement to the IT Service Management Tool as approved by the management;
- Responsible for collating data and information for Change Advisory Board Meeting.
If you are interested in this role, click on the “Apply to this job” button below or you could also write in with your CV to Meenakshi Saklani at meenakshi.saklani@sciente.com quoting the job title.
